Almost anywhere you go in Britain (mainly in public institutions, yet not exclusively there), you are given a form to complete. Voluntarily – as far as I noticed. So is the case in the bus station of Inverness, where next to a touch screen monitor with data about bus schedules throughout the Scottish Highlands, one can find such a questionaire.
“We would appreciate any comments or suggestions you could make to help us improve,” the Bus Station team (or manager?) tells you.
This looks like another ‘good Brit example’ – but do these people really take into account what is written there?! I wish some readers of mine could clarify my doubt!
[For all the episodes of this series, and all the posts on this blog go to/Pentru toate episoadele din această serie şi toate postările de pe acest blog mergi la: Contents/Cuprins]
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